Last Modified: July 14, 2021
At Patch, we collect personally identifiable information (“PII”) and non-personally identifiable (“Non-PII”) information from you. Personally identifiable information is information that can be used to identify you personally. Non-personally identifiable information is information that must be combined with other information to identify you personally.
You will not be required to provide us any information when you visit our Site. However, when you interact with our Site we may collect your: name, email, address, age, shipping and billing information, account sign up, and login information.
Please be aware that all payment information shall be collected, stored, and processed by our third party payment processors.
Whenever you use our website, we may collect Non-PII from you, including but not limited to your IP address, zip code, browsing history, search history, and registration history, interactions with the Site, usage information, location, referring URL, browser, operating system, data usage, data transferred, and Internet service provider.
Use of Your Information
Some of your information will be visible to other users of the Site to facilitate communication. We will never sell your information without your permission; however you agree that we may use your information in the following ways:
- To provide any services offered and to operate the Patch Site.
- To enhance or improve our users’ experiences.
- To contact you via email or other electronic communications when you have an inquiry or to update you about new products offered by our Site.
- To notify you of additional Patch services and updates.
- To process your transactions.
Please be aware that we may collect and aggregate personally identifiable information from our Site and may anonymize that information for our own research or internal purposes. Once such data has been anonymized, it cannot be traced back to you, the user.
Accessing and Editing Your Information
You will be able to access any PII information contained in your account through our Site. You may edit that information by changing the information listed in your account. If you have any additional questions or wish to review, change, or access any of your information collected by us, please contact us at firstname.lastname@example.org. After you have cancelled your account your PII may become immediately inaccessible. Please be aware that we may keep inaccessible copies of your PII and non-PII subject to our data retention policies which are subject to change without notice.
Cookies and Tracking
Third Party Access to Your Information
Although you are entering into an agreement with Patch to disclose your information to us, we do use third party individuals and organizations to assist us, including contractors, web hosts, and others to allow you to access the Site. Specifically, we share information with third parties to assist us in running the Site, operations, and processing your payment information. Further, we share information with third parties to assist in marketing, analytics, advertising, processing your transactions, interacting with us, and sending you notifications.
Opt Out of Commercial, Non-Commercial Communications and Do Not Track
If you decide to provide us with your contact information, you agree that we may send you communications via text and emails. However, you may unsubscribe from certain communications by notifying Patch that you no longer wish to receive these communications, we will endeavour to promptly remove you from our list once we have received that request. Some Internet browsers may be configured to send "Do Not Track" signals to the online services that you visit. We currently do not respond to "Do Not Track" or similar signals. To find out more about "Do Not Track," please visit http://www.allaboutdnt.com.
Patch or other users may post links to or embed third party websites on the Site, which may include information that we have no control over. When accessing a third party site or embedded content through our Site, you acknowledge that you are aware that these third party websites are not screened for privacy or security issues by us, and you release us from any liability for the conduct of these third party websites.
We make reasonable attempts to protect your information by using physical and electronic safeguards. However, as this is the Internet, we can make no guarantees as to the security or privacy of your information. For this reason, we recommend that you use anti-virus software, perform routine credit checks, enable firewalls, and take other precautions to protect yourself from security and privacy threats.
Your California Privacy Rights
We intend to fully comply with American and international laws respecting children’s privacy including the Children's Online Privacy Protection Act of 1998 (“COPPA”). Therefore, we do not collect or process any information for any persons under the age of 18. Users must be over the age of 18 to submit any information through the Site, if you are under 18 and using our Site, please do not submit any information to us. In the event that we have inadvertently collected any information from users under the age of 18 please contact us immediately.
Merger and Acquisition
In the event that Patch is involved in a bankruptcy, merger, acquisition, reorganization or sale of assets, your information may be sold or transferred as part of that transaction. Please be aware that once the information is transferred your privacy rights may change.
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