If you are unsatisfied for any reason with a purchase from the site, The Patch Brand offers a thirty (30) day full refund policy from the date of your initial purchase. If you are unsatisfied with your initial purchase, you may request a refund within thirty (30) days by contacting us.
To initiate a refund, please contact us at firstname.lastname@example.org. Please include in the title of your email “Refund”. In the body of the email, please include your name, contact information, shipping address and reason for refund. Please be aware that we reserve the sole right and discretion to determine whether your purchase is eligible for our refund policy. Where you are eligible for a refund your refund will be processed and your payment method on file shall be credited. Please be aware that some refunds take up to two billing cycles to appear on your selected payment method.